Repairs of Leaks Or Service Request

Schedule and Availability of Service:

  • Monday – Saturday(8:00 AM to 5:00PM)

Who may Avail of the Service:

  • All Concessionaire with Complete Documents

What are the Requirements:

  • Photocopy of Deed of Sale of Property, Statement of Account

Duration:

  • Minor: 1-2 Hours
  • Major: 1 day onwards depending on severity of damage

Fees:

  • Free unless private lines are to be repaired

How to Avail of the Service

Follow these Steps Response Time Person/s In Charge Location
  1. Call or Report to SJCWD Office and state problem or complaints( TEL No. 511-1004)
 5 Minutes Customer Service Lobby, 1st Floor
  1. END OF TRANSACTION
 XXX XXX XXX
  1. Customer Service to Fill out Maintenance Order (M.O) Form and Submit to Engineering Division
 3 Minutes Cashier 2nd Floor SJCWD Office
  1. Engineering Division to act on Complain
 Minor: 1-2 HoursMajor: 1 day onwards Engineering Division Back of SJCWD Office
  1. END OF TRANSCACTION
 XXX XXX XXX

 

Leak

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